Wendy's

Reviews about Wendy's

• 1 / 5

  By McKenzie Maudsley
  To preface, I created an account just to review this specific Wendy's, AND this is coming from a former Wendy's employee. To continue, my husband, his best friend, and I were traveling down I-71 and happened to stop by around 6:30pm on a Saturday. (We literally just left). All three of us rarely eat fast food, but when we do, like on road trips, we go for the best square burgers around. I am writing this for my husband and his friend, as I waited outside with our puppy while they got a couple meals to go for the duration of our road trip. Not only did the woman in front of them have to wait 15 minutes for a kid's fry while the fry person stood there looking off into the distance, but my husband waited a full 5 minutes before someone even noticed they were waiting at the counter. The young lady taking dining room/to-go orders started the exchange by asking about my husbands shirt (it had an owl on it) and proceeded to tell them a long winded, and unappreciated, conversation about how she loves animals and her dog. Then, when they were FINALLY able to put in their order (we got a medium #1 combo, and two 4-for-4 meal) she continued to converse with them about how "glittery" their credit cards were while a line of people behind them waited to be served. It took A HALF AN HOUR for us to get our food. Apparently, it seemed as if there wasn't even a manager around, let alone an adult in charge. And it also appeared as if every single employee was high of some kind. (Glassy eyes, slow behavior, VERY odd language and conversations, the fry guy redid one order of fries 5 separate times because he couldn't get it right). I am more than okay with someone recreationally using marijuana, but it's unacceptable to show up to work high - no matter your place of employment. Our fries and hamburgers were old, cold, mushy, and dry. Now, I never mind a wait at a fast food joint because I've personally been in the middle of rush and struggling to get food out to everyone in time - especially around dinner time. However, while looking at the other reviews for this location it's obvious that this isn't the first nor last time this has happened to customers. I understand it's fast food so I shouldn't expect perfection, but dear God at least give a damn about how you treat the people you were hired to serve. I'm not even looking for a smile, because it's not a happy job all the time, but all we expect is some common decency and some hot, greasy grub from the Wendy's we know and love.
  March 12, 2017
• 1 / 5

  By LaTosha Foree
  I go to Wendy's all the time and they either forget something in my order or my fries look like they have been sitting in grease or weren't cooked enough! I only stay like 10seconds away so my food shouldn't be cold when I go to eat it! I love Wendy's but they need a REAL MANAGER to get that place together, especially with a bunch of kids making it play time! Worst experience EVER!
  December 08, 2016